International Journal of Research Foundation of Hospital and Healthcare Administration

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2017 | January-June | Volume 5 | Issue 1

EDITORIAL

Sunil Kant, Shakti Kumar Gupta

Legal and Ethical Challenges in Healthcare Ecosystem

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:1] [Pages No:0 - 0]

PDF  |  DOI: 10.5005/jrfhha-5-1-iv  |  Open Access |  How to cite  | 

Abstract

EDITORIAL

Sharon Kleefield

Relections on Quality and Patient Safety at 2015: Progress and Opportunities

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:1] [Pages No:0 - 0]

PDF  |  DOI: 10.5005/jrfhha-5-1-v  |  Open Access |  How to cite  | 

Abstract

RESEARCH ARTICLE

Serkan Deniz, Mesut Cimen, Seyit Kaya

Determining Organizational Learning Capability: A Study in Private Health Care Organizations

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:7] [Pages No:1 - 7]

PDF  |  DOI: 10.5005/jp-journals-10035-1069  |  Open Access |  How to cite  | 

Abstract

Introduction

Due to the fast-changing and developing business environment, knowledge has become a very important resource for organizations. However, reaching and obtaining knowledge is difficult, the level of organizational learning capability (OLC) perception within the organization is a key for this. This is also true for health organizations. If health care organizations can increase their OLC levels, they might achieve an increase in organizational performance, patient satisfaction, competitive advantage, and employee satisfaction.

Objective

In this study, it is aimed to determine the level of OLC perception of employees working in private health care organizations. It is also aimed to examine whether this perception level shows variance according to demographic differences.

Materials and methods

Research was done between January 2017 and March 2017 in private health care organizations operating in Turkey. The population of the study includes both administrative staff and health staff working in these organizations. Survey method was used to collect data, and 111 valid questionnaires were collected at the end of data collection period.

Results and conclusion

According to the findings, employees perceive their organizations’ OLC level positively both for general OLC and for OLC subdimensions. However, it is also concluded that this perception level could be increased as well. In order to achieve this, health care organizations are required to encourage their employees toward learning, investigating, communication, risk taking, and participation.

How to cite this article

Deniz S, Cimen M, Kaya S. Determining Organizational Learning Capability: A Study in Private Health Care Organizations. Int J Res Foundation Hosp Healthc Adm 2017;5(1):1-7.

RESEARCH ARTICLE

Sanjeev Davey, Pradeep K Kapoor, Meenu Bala, Jai V Singh, Santosh K Raghav, Nirankar Singh

Community-oriented Primary Care Services Model: Can it improve Morbidity Status in India? An Impact Evaluation Study

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:7] [Pages No:8 - 14]

PDF  |  DOI: 10.5005/jp-journals-10035-1070  |  Open Access |  How to cite  | 

Abstract

Introduction

The community-oriented primary care (COPC) services model is an approach prescribed by the Medical Council of India for existing medical colleges in India from their respective urban and rural health training centers (RHTCs). However, the evidence of whether it is better as compared with pure primary health care approach in the Indian context is lacking in the literature. Therefore, it becomes imperative to study this area for its further expansion.

Materials and methods

The study was done in the catchment area of RHTC and neighboring primary health center (PHC; Makhiyali) attached to the medical college in the district of Western Uttar Pradesh in India. Three surveyed villages out of six villages from July 1, 2016, to December 31, 2016, were taken in this study. Finally, the COPC vs primary health care approach comparison was done on four outcome parameters.

Results

The utilization of COPC services from RHTC area as compared with primary health care services from PHC area was significantly better for all diseases combined (p < 0.005) and also in the category of management of upper respiratory tract infections (p < 0.0001) and nutritional deficiencies (p < 0.05). On further applying COPC services model, it was also found that RHTC services were significantly better as compared with PHC services in terms of socioeconomic impact on health from services (p < 0.0000), identification of health needs from services (p < 0.0000), and participation in health care services (p < 0.05).

Conclusion

The COPC services model appears to be successful in the delivery of health care services from RHTC of a medical college as compared with pure primary health care approach delivered from a PHC. However, authors suggest more in-depth multicentric studies on this issue before generalization of COPD model usage across the world.

How to cite this article

Davey S, Kapoor PK, Bala M, Singh JV, Raghav SK, Singh N. Community-oriented Primary Care Services Model: Can it improve Morbidity Status in India? An Impact Evaluation Study. Int J Res Foundation Hosp Healthc Adm 2017;5(1):8-14.

RESEARCH ARTICLE

S Singh, Angel R Singh

Policies and Procedures for Sound-alike and Look-alike Medications

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:6] [Pages No:15 - 20]

PDF  |  DOI: 10.5005/jp-journals-10035-1071  |  Open Access |  How to cite  | 

Abstract

How to cite this article

Singh S, Singh AR. Policies and Procedures for Sound-alike and Look-alike Medications. Int J Res Foundation Hosp Healthc Adm 2017;5(1):15-20.

RESEARCH ARTICLE

Md Mofazzal Hossain, Papia Sultana, M Shahjahan

Cross-sectional Study on Utilization of Radiology and Imaging Equipment in the District Hospitals of Bangladesh

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:8] [Pages No:21 - 28]

PDF  |  DOI: 10.5005/jp-journals-10035-1072  |  Open Access |  How to cite  | 

Abstract

How to cite this article

Hossain MM, Sultana P, Shahjahan M. Cross-sectional Study on Utilization of Radiology and Imaging Equipment in the District Hospitals of Bangladesh. Int J Res Foundation Hosp Healthc Adm 2017;5(1):21-28.

RESEARCH ARTICLE

Suneeta Dubey, VK Tadia, Monalisa

Accreditation is not a One-time Process: Quality Assessment of Intensive Care Unit during Post-NABH Accreditation Period in a Tertiary Care Hospital

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:13] [Pages No:29 - 41]

PDF  |  DOI: 10.5005/jp-journals-10035-1073  |  Open Access |  How to cite  | 

Abstract

How to cite this article

Tadia VK, Monalisa, Dubey S. Accreditation is not a One-time Process: Quality Assessment of Intensive Care Unit during Post-NABH Accreditation Period in a Tertiary Care Hospital. Int J Res Foundation Hosp Healthc Adm 2017;5(1):29-41.

RESEARCH ARTICLE

Jordan H Llego, Mohammad O Al Shirah

Patient Satisfaction in Tertiary Private Hospitals in Najran, Kingdom of Saudi Arabia

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:5] [Pages No:42 - 46]

PDF  |  DOI: 10.5005/jp-journals-10035-1074  |  Open Access |  How to cite  | 

Abstract

Aim

This study is aimed to assess the level of satisfaction of patients in tertiary private hospitals in Najran, Kingdom of Saudi Arabia.

Materials and methods

This study used descriptive crosssectional design through a survey questionnaire.

Results

A great majority (57%) of respondents are male. Almost half (46.7%) of the respondents are 26 to 35 years old, some (30.3%) are more than 35 years old. The majority (54.5%) of hospitalized patients are married. Some (35.8%) of them reached the secondary level and some (31.5%) completed college. A great majority (57.6%) of the respondents’ salary was below 5,000 SR. A great majority pay their hospitalization by themselves (60.6%). Mean scores revealed: For facilities, the mean was 4.12, standard deviation (SD) = 0.85. For general services, the mean was = 4.13, SD= 0.77. The physician services scored mean = 4.06, SD= 0.88. The highest level of satisfaction according to mean is nursing services with mean= 4.22, SD= 0.80 and the lowest among the variables is convenience with mean= 4.05, SD= 0.84. The overall level of patient satisfaction with the services they received indicated by the mean is 3.91, SD= 1.1.

Conclusion

Researchers conclude that patients catered by the private tertiary hospitals in Najran Saudi Arabia are more of males, at middle adulthood, and are married who reached the secondary level and have an income of below 5,000 SR and have no health insurance. The level of satisfaction of patients in the private tertiary hospitals is satisfactory and that nursing service has the highest satisfaction level, which is very satisfactory. Clinical significance: The findings of this study are beneficial to the success of the organization. A patient who is satisfied will spread his experience to other people. A satisfied patient will also equate to return of investment. Meeting satisfaction of patients will also decrease the risk of malpractice lawsuits.

Clinical significance

The findings of this study are beneficial to the success of the organization. A patient who is satisfied will spread his experience to other people. A satisfied patient will also equate to return of investment. Meeting satisfaction of patients will also decrease the risk of malpractice lawsuits.

How to cite this article

Llego JH, Al Shirah MO. Patient Satisfaction in Tertiary Private Hospitals in Najran, Kingdom of Saudi Arabia. Int J Res Foundation Hosp Healthc Adm 2017;5(1):42-46.

RESEARCH ARTICLE

S Kant, Shakti K Gupta, SK Patnaik, R Pillay

Analyzing Competencies of Indian Health Care Leaders: Way Forward for Next Generation

[Year:2017] [Month:January-June] [Volume:5] [Number:1] [Pages:7] [Pages No:47 - 53]

PDF  |  DOI: 10.5005/jp-journals-10035-1075  |  Open Access |  How to cite  | 

Abstract

Introduction

Indian health care is experiencing a paradigm shift in terms of requirement of resources and changing demographic patterns. The customer-oriented and quality-conscious competitive environment has intensified the need for health care organizations to attain higher levels of organizational performance. Competencies of health care leaders play a pivotal role in deciding the organizations’ way forward and competencies are the cornerstone of organizational performance and quality standards. A cross-sectional study of select health care leaders of India was done from various hospitals and other health delivery agencies to identify and analyze the gaps in competencies.

Materials and methods

A cross-sectional study was planned amidst health care leaders of India so as to assess their leadership competencies. Health care leaders of India were identified after focused group discussion and senior health care leaders, such as directors, deans, CEOs, and principals were shortlisted for this study. Two structured questionnaires were administered to health care leaders of various hospitals in India. The ratings in the questionnaire were on a Likert scale ranging from very poor to excellent. Respondents were asked to self-evaluate various competencies and the same were analyzed using Statistical Package for the Social Sciences statistical software. Interpretation of results of data analysis was done.

Results

A total of 300 questionnaires were sent of which 106 questionnaires were completed and returned by select health care leaders. About 78 were doctors and 28 were nursing executives. The study has been able to identify deficiencies in the perceived “existing competency” and “required competency” levels in the selected competencies.

Conclusion

The findings of this study suggest that there is deficiency in perceived “existing competency” and “required competency” levels in the selected competencies of health care leaders. Indian health care leaders are operating at operational levels and have not graded themselves highly in transformational roles. There is a need for training to bridge the competency gap of Indian health care leaders.

How to cite this article

Patnaik SK, Gupta SK, Kant S, Pillay R. Analyzing Competencies of Indian Health Care Leaders: Way Forward for Next Generation. Int J Res Foundation Hosp Healthc Adm 2017;5(1):47-53.

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