International Journal of Research Foundation of Hospital and Healthcare Administration

Register      Login

VOLUME 2 , ISSUE 1 ( January-June, 2014 ) > List of Articles

RESEARCH ARTICLE

Patient Rights: Awareness and Practice in a Tertiary Care Indian Hospital

Alphonsa B Fernandes, Sweta D'Cunha, Sucharita Suresh

Citation Information : Fernandes AB, D'Cunha S, Suresh S. Patient Rights: Awareness and Practice in a Tertiary Care Indian Hospital. Int J Res Foundation Hosp Healthc Adm 2014; 2 (1):25-30.

DOI: 10.5005/jp-journals-10035-1011

Published Online: 00-06-2014

Copyright Statement:  Copyright © 2014; Jaypee Brothers Medical Publishers (P) Ltd.


Abstract

Aim and objectives

To study the awareness and practice of Patient rights and to compare the same between general and private ward hospitalized patients of a selected hospital.

Materials and methods

Descriptive research approach was adopted wherein data was collected from 120 hospitalized patients, i.e. 60 from general and 60 from private ward using a structured questionnaire. It was then analyzed by frequency, percentage and significance test to interpret the awareness and practice of patient rights in the hospital.

Results

The study reveals that awareness of patient rights was high in most of the cases. There was 71% awareness about the right to confidentiality, 67% awareness of the right to grievance redressal, 65% awareness about the right to be informed, 58% awareness of the right of access to healthcare and 55% awareness about the patient's right to choice of care and decision making. But low (39%) awareness was noted in case of patient's right to informed consent.

With regards to practice of patient rights, it was seen that certain rights were well-practiced like 95% practice of the right of access to healthcare, 89% practice of the right to confidentiality and 64% practice of the right to choice of care and decision making. But relatively lower percentage of practice was observed for right to be informed (49%), right to informed consent (44%) and the right to grievance redressal (21%). There was significant difference in the level of awareness and practice of patient rights among private and general ward patients in most of the rights.

Conclusion

The study was vital in finding that most respondents were aware of patient rights. So also, most of the patient rights were practiced in the hospital in varying degrees, while a few needed immediate rectification and management action.

How to cite this article

Fernandes AB, D'Cunha S, Suresh S. Patient Rights: Awareness and Practice in a Tertiary Care Indian Hospital. Int J Res Foundation Hosp Healthc Adm 2014;2(1):25-30.


PDF Share
  1. who.int/genomics/public/patientrights/en.
  2. Patients’ rights. European health care reforms: citizens’ choice and patients’ rights. Copenhagen: World Health Organization Regional Office for Europe 1996.p.11-20.
  3. Promotion of the rights of patients’ in Europe. World Health Organization Regional Office for Europe. The Hague: Kluwer Law International 1995.p.1-6.
  4. Law and practice of medicine. First edition. New Delhi: Jaypee Brothers Medical Publishers (P) Ltd. 2010;266, 267,269-271.
  5. Legal aspects of healthcare administration. 8th ed. Massachusetts: Jones and Bartlett Publishers. p. 322.
  6. healthlibrary.com/book9.htm.
  7. Guide book to NABH Standards for Hospitals. 2nd ed 2009;57-61.
  8. Ethical issues and patient rights: across the continuum of care. Publication, Joint Commission Resources 1998 Jan;1:24-25.
  9. Are patients aware of their rights? A Turkish study. Nurse Ethics 2001 Nov;8(6):487-498.
  10. Satisfying patients’ rights: a hospital patient survey. Nursing Ethics 2001;8(6):p.4,6.
  11. Awareness and practice of patient's rights law in Lithuania. Bio Med Central Ltd Int 2006;6(10):3-4.
  12. Patients’ perceptions of written consent: questionnaire study. BMJ 2006;333:528
  13. Hospitalised patients’ awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia. Singapore Med J 2009;50(5):498
PDF Share

© Jaypee Brothers Medical Publishers (P) LTD.